New Canadian Extended Customer Service Hours

February 21, 2017 in Rack Mounting Solutions

If you reside in Western Canada you can relate to the fact that customer service becomes less available after 14:00 PT. As many companies, including ours, have their customer service teams based in Ontario, getting service can be a challenge in the afternoon.

Starting on March 1, 2017, Hammond Data/Comm Customer Service will be available until 18:00 ET (15:00 PT).

Also note that for customers looking to pickup from our warehouse near Guelph, distributors can enter orders until 17:45 ET and arrange for local pickup. (Stock permitting).
To learn about our local pickup hours, click here.